#Pingdoctor Offline

Since its founding five years ago, Ping An Good Doctor has successfully amassed 300 million registered users, which shows the vitality of Ping An Good Doctor and the whole online healthcare industry, and the driving force of the transformation of China’s medical and health service pattern. With the development of online healthcare services in the past few years, people have developed a habit to seek medical care on the Internet. The world’s leading online healthcare ecosystem platform, Ping An Healthcare and Technology Company Limited (“ Ping An Good Doctor“) announced today that the number of registered users on Ping An Good Doctor exceeded 300 million, implying that one in every three Chinese Internet users is a user of Ping An Good Doctor. A monthly-subscription embraces an insurance fee to cover some costs, whilst a premium service called Private Doctor offers additional services and all-inclusive fees. The platform also offers wellbeing advice for health and wellbeing, for example, supporting new mothers and elderly. This is when the ecosystem of partners becomes invaluable with a nationwide network of clinicians, hospitals and pharmacies, and even a home delivery service for prescriptions. The doctor can then refer their patient for further diagnosis, treatment or medication. If required they will then be connected by video call, typically within an hour, to a real doctor, most likely one of 10,000 employed by PingAn sitting in its service hubs. It describes its service model as “internet + AI + physicians” which translates as an online app, through which a patient will initially evaluate their health or specific condition using an AI-enabled diagnostic. Good Doctor is PingAn’s digital healthcare business, established in 2015, and now the world’s largest healthcare platform with 300 million users. With a market value of over $200 billion, it is already one of the world’s top 10 largest companies. A little like Warren Buffett’s Berkshire Hathaway, it has built on its financial powerhouse, but in its case by using new technology platform thinking. Whilst it started out as an insurance company, founded in 1990 and now completely publicly owned, PingAn has used this financial underpinning to support its growth into many other sectors.

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The Company strives to build an effective communications bridge linking doctors and patients and safeguard everyone’s health. Looking forward, Ping An Good Doctor will adhere to the value proposition of “worry-free, time-saving, and money saving” user experience, with the vision “to provide every enterprise with a harmonious workplace, every family with a dedicated doctor, and every user with a safe and healthy life”.

#Pingdoctor Offline

The Company’s offline medical and health service network has covered over 3,600 partner hospitals (50% of which are tertiary level-A hospitals), 202,000 partner pharmacies, and 96,000 partner healthcare providers, serving hundreds of large-scale enterprises with over 10,000 employees. The Company also forged co-operation with over 1,100 external renowned doctors. With more than 48,000 in-house and external doctors, nutritionists, health management specialists, and counseling psychologists. Currently, the Company has become a professional, comprehensive, high-quality and one-stop healthcare management service provider.Īs of 31 December 2021, the number of registered users on its platform exceeded 420 million, while cumulative consultations nearing 1.27 billion. Leveraging its competitive strengths such as extensive payer resources, well-established supplier network, leading system as well as powerful ecosystem, Ping An Good Doctor has gradually established a unique business model integrating health maintenance organizations (HMO), family doctor memberships, and O2O-based medical services.